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OVERVIEW
Twist and Thread (our legal entity) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit www.twistandthread.com (the "Website"). By using our Website, you agree to the practices described in this policy. This policy does not apply to third parties that we do not own, control, or manage. If you have any questions, please contact us at twisntnthreads24@gmail.com.
*PRIVACY STATEMENT*
*SECTION 1 - WHAT INFORMATION DO WE COLLECT?*
When you purchase from our store, we collect personal details such as your name, address, and email address. Additionally, when you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to learn about your browser and operating system. With your permission, we may send you emails about new products, offers, and updates.
*SECTION 2 - CONSENT*
*How do we obtain your consent?*
By providing personal information for transactions (such as verifying your payment, placing an order, or arranging a delivery), you consent to us collecting and using it for that specific purpose. If we need your information for marketing, we will either request your explicit consent or provide an option to opt-out.
*How can you withdraw your consent?*
If you wish to withdraw consent, you may contact us at twisntnthreads24@gmail.com to stop the collection, use, or disclosure of your information.
*SECTION 3 - DISCLOSURE*
We may disclose your personal information if required by law or if you violate our Terms of Service.
*SECTION 4 - HOSTING & PAYMENT*
Our store is hosted securely, and your data is stored through secure databases. If you choose a direct payment gateway, your credit card data is encrypted per the Payment Card Industry Data Security Standard (PCI-DSS). Payment information is stored only as long as necessary to complete the transaction.
*SECTION 5 - THIRD-PARTY SERVICES*
We work with third-party service providers to facilitate transactions and services. These providers collect, use, and disclose your information only as needed to complete their services. We recommend reviewing their privacy policies, as they may be subject to different jurisdictional laws. When you leave our website, our Privacy Policy no longer applies.
*SECTION 6 - SECURITY*
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment information is encrypted with Secure Socket Layer (SSL) technology and stored using AES-256 encryption. While no method of transmission is 100% secure, we follow all PCI-DSS requirements and best practices.
*SECTION 7 - COOKIES*
We use cookies to enhance your experience. You can opt out of cookies, but doing so may affect site functionality. Cookies include:
- _session_id: Stores session information
- _visit: Tracks number of visits (expires after 30 minutes)
- _uniq: Counts visits per customer (expires next day)
- Cart: Stores cart details (expires after 2 weeks)
- _secure_session_id: Ensures secure browsing
*SECTION 8 - AGE OF CONSENT*
By using this site, you confirm that you are of the age of majority in your jurisdiction or have provided consent for your minor dependents to use this site.
*SECTION 9 - OFFERS*
Offers cannot be combined with other promotions, discounts, or ongoing offers.
*SECTION 10 - CHANGES TO THIS POLICY*
We reserve the right to modify this Privacy Policy at any time. Updates take effect immediately upon posting. If we make significant changes, we will notify users on our Website. If our business is acquired or merged, your information may be transferred to continue providing services.
*CONTACT US*
For questions, updates, or requests regarding your personal information, contact us at twisntnthreads24@gmail.com.
Effective Date: 13/03/2025